This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Payment We accept Visa, Master, Diner's Club,Yahoo Paydirect, Check, Money order, Cashier's check, Wire transfer. (Orders are process upon receipt Check, Money order, Cashier's check, Wire transfer.) Shipping method All products are shipped via UPS ground or UPS 2nd Air within 24~48hrs. Your shipping address must be the same as your credit card billing address. If you wish to ship the product to a different address, you must call your credit card company to add additional 'ship to' address.(If Address is different, We process upon verification) Warranty Most of Products are included factory warranty card.(except small items) It covers 1(one) years except 'time laps VCR recorders'(1 year warranty and head drum which has 6 months warranty) If purchased Items has problems within warranty period, filled it out the warranty card and send it to the noted addess Shipping & Handling charge All rates are depend on weight and distance. UPS Ground and 2nd Air available for US Domestic.(Only UPS 2nd Air available for HI, AK residents)(Contact prior to order for International) UPS Ground Ship Times. Return policy 1.All returns and exchanges materials authorization number must be assigned prior to any returned shipment by email. 2.All RA numbers must be requested by the end of 15 days from the shipment receipt date. 3.Returns must be received at GoodCCtv.com within 15 days of the RA number issue date 4.Returns and exchanges that are 'UNOPENED' We will refund or exchange any unopened item in its original condition.(minus the shipping cost) 5.Restocking fee(30%) for opened items may be applied 6.All returns must be received within 30 days from invoice date 7.Returns that are opened must be in like new condition with all original packaging, manuals,accessories and parts to avoid any additional fees. 8.Customer is responsible for shipping charges to return products to GoodCCtv.com(except defective items) 9.Defective items are exchangeable 10.We recommend that product returned by post be sent by UPS with insurance or other insured postal services. GoodCCtv.com accepts no responsibility for loss or damage occurring in transit. 11.We will pay the shipping and promptly ship you a replacement for any manufacturer defects.